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This Departmental Improvement Plan sets out what is intended to deliver the long term health and success of the department. The Plan is based around the following critical themes of organisational effectiveness: performance, efficiency and innovation, capability, strategic risk and leadership of change. This Plan sets out where the department is, where it needs to get to, and the improvements that the department needs to make to get there. Departmental Improvement Plans replace Capability Reviews which were first developed in 2005 and refreshed in 2009. The Civil Service Reform Plan, which was published in 2012, stated that the new model would be developed and piloted in 2012-13 before being rolled out across Whitehall. The model is based on ensuring that Plans are: owned by departmental Boards; tailored to meet departmental needs but with core themes (this includes adapting the structure and titles to most useful to the department); linked to departmental operational / business plans; and annually assessed. HMRC participated in the pilot exercise and is therefore one of the first departments to produce a Plan. Once the pilot exercise is complete, the Departmental Improvement Plan model will be revised before it is rolled out across government. All departments are expected to have a published Plan by April 2014. Find out more about Departmental Improvement Plans (See additional links).

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People survey results showing HMRC’s employee engagement index. The 2013 survey is HMRC’s fifth annual Civil Service People Survey. HMRC’s engagement index has increased by a rounded 3% (from 41.47%) to reach 44% (43.92%). This result is a positive move in the right direction, and HMRC has moved closer to the Civil Service engagement benchmark which has remained static at 58% – but we recognise we have still some work to do.

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Report on HMRC's performance We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.

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Forum to Oversee the Implementation of new HMRC Powers, Deterrents and Safeguards: annual reports The Review of HM Revenue & Customs (HMRC) Powers, Deterrents and Safeguards ran from 2005 to 2012. It was a programme of consultation and legislative change to provide a modern framework of law and practice for tax administration. Its aim was to secure the benefits of the merger of HM Customs and Excise and the Inland Revenue by aligning powers, deterrents and safeguards across the taxes and duties administered by HMRC, where it made sense to do so. Further information on the Review of Powers, Deterrents and Safeguards is available in the National Archives. (See additional links) In 2009 the Implementation Oversight Forum was established. This Forum was set up to provide assurance to the Exchequer Secretary to the Treasury and the HM Revenue & Customs (HMRC) Chairman and Commissioners that the policy outcomes of the review of powers, deterrents and safeguards were being delivered in line with the undertakings given to Parliament. The forum brought together HMRC officials with representatives from a number of representative, regulatory and advisory bodies all of whom had an interest in how HMRC implemented the new powers and safeguards. The first meeting was on 30 March 2009 with the final meeting being held on 21 February 2013. Further information on the Implementation Oversight forum, including its membership and minutes, is available in the National Archives. (See additional links) The Implementation Oversight Form produced three annual reports for the Minister responsible for HMRC. They are historic documents from this forum, and do not reflect current HMRC policy. The data compiled in the reports are in a format specifically for the Forum. HMRC will not continue to gather or publish this data in that format going forward.

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Following the recent national statistics review of tax credit statistics a summary of responses have been published on the HM Revenue & Customs (HMRC) website. There were almost 140 responses to the consultation and this initial report summarises the results from the user consultation established to identify the needs of customers as well as their feedback on the publications. The consultation ran from 23 May 2011 to 31 August 2011 and covered tax credit national statistics and official statistics publications using an online survey. HMRC is very grateful to all users who participated in the survey. A detailed report on the survey results and consultation will follow in the tax year 2012 to 2013.

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What is the National Audit of Schizophrenia? The National Audit of Schizophrenia (NAS) is an initiative of the Royal College of Psychiatrists' Centre for Quality Improvement (CCQI). It is part of the National Clinical Audit and Patient Outcomes Programme (NCAPOP), funded and managed by the Health Quality Improvement Partnership (HQIP). Participating in NAS enables clinicians who treat people with schizophrenia in the community to assess the quality of their prescribing of antipsychotic drugs and of their monitoring of service users’ physical health. It also supports them to monitor service users’ experience of treatment and its outcome plus carers’ satisfaction with information and support. Local services can compare their performance with national standards and to benchmark with other services. In addition, they can identify what they do well and where there is potential to improve. Wide participation in the audit also creates an overview of the quality of care being provided nationally. It is expected that all Mental Health Trusts in England and Health Boards in Wales who provide community based care and treatment to service users with schizophrenia will participate in NAS. Sixty Trusts/Health Boards participated in the first round of this audit.

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Learning Aim Reference Application (LARA) data for 2011/12 and 2012/13 for learning aims recognised by the Education Funding Agency and the Skills Funding Agency, both funded and non-funded. This data is updated every Friday.

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In 2010, Ofsted participated in the Civil Service People Survey. The Civil Service People Survey ran during September and October 2010 and is the largest of its kind in Britain, involving nearly 400,000 staff from across the Civil Service. 2010 is the second year of the annual Civil Service People Survey and the first time that Ofsted has taken part.

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The Northern Ireland Quarterly statistics will no longer be published.  This is due to user feedback and the inclusion of these statistics in the Vocational and Other Qualifications Quarterly bulletin (http://www.ofqual.gov.uk/standards/statistics/vocational-and-other-qualifications/).  Should you have any concerns relating to this decision or the mentioned statistics, please contact the Statistics Team at Ofqual at statistics@ofqual.gov.uk. Source agency: Office of Qualifications and Examinations Regulation Designation: Official Statistics not designated as National Statistics Language: English Alternative title: Northern Ireland Qualifications Quarterly covering all levels and types of qualifications, except GCSEs, GCEs and Diploma

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Contains chapters on arrests, stop and search, fixed penalty notices and breath tests. Source agency: Home Office Designation: National Statistics Language: English Alternative title: Fomerly Arrests/PACE and Motoring Offences

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A list of most Senior posts in the Student Loans Company Limited including title, their line manager, and where disclosed, the name of the role holder. Vacant posts are listed as "Vacant", and posts where the jobholder is not disclosed are listed as "N/D".

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Gambling Commission annual organograms.

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Update (May 2012): SHMI figures for York Hospital Foundation Trust published October 2011 As a result of a submission error by York Hospital Foundation Trust (YHFT - provider code RCB), some of their data were not included in the analysis. This means that the SHMI figure published for YHFT in October 2011 will be incorrect, and is likely to be under-stated. Figures subsequently published in January 2012 and April 2012 have included the missing data and are not affected. Please take note that the figures for the SHMI publication in October 2011 will not be revised as the national impact of the changes is very limited. We have now published an additional document on our websites, HES SHMI Data Guidance in response to this incident. This guide was produced to help providers understand which HES extracts with the corresponding SUS/HES submission deadlines which will be used for the SHMI publications. Update (December 2011): Publication of palliative care contextual indicators To add some context to the interpretation of the SHMI we are publishing palliative care contextual indicators along with their specifications. These indicators report on the proportion of all admitted patients who are coded as receiving palliative care and the proportion of all patient mortalities coded as palliative care across all non-specialist acute providers reported on by the SHMI. This information will soon be published on the IC's indicator portal alongside the SHMI. In future, these contextual indicators will be published at the same time as the SHMI. The IC welcomes feedback and comments on these contextual indicators. This is the first publication of the Summary Hospital-level Mortality Indicator (SHMI). The SHMI is a ratio of the observed deaths in a trust over a period of time divided by the expected number given the characteristics of patients treated by that trust. When it's published The SHMI is produced and published quarterly by the NHS IC. Production and publication of the SHMI follows the Code of Practice for Official Statistics. The SHMI is being published as ‘Experimental Statistics' which are new Official Statistics that are under going review. Like all indicators managed by the NHS IC, the SHMI will be subject to continuous review, using the Indicator Assurance Process. Outputs from these reviews will be reported to the National Quality Board, and will be available on the NHS IC's website. How it's calculated The data used to calculate the SHMI is generated from data that Trusts have submitted to SUS (Secondary Uses Services). This data is then processed by the NHS IC to create HES data (Hospital Episode Statistics). Data from the Office for National Statistics (ONS) death registrations is linked to this HES data in order to capture deaths which occur outside hospitals. It is this linked dataset which is used to construct the SHMI. We expect that the SHMI will need to be interpreted, understood and also reproduced, if necessary, by interested parties. Therefore, the NHS IC has published the specification that details the construction of the SHMI along with related methodological information and details of the development process. How to use the SHMI The SHMI requires careful interpretation, and should not be taken in isolation as a headline figure of trust performance. It is best treated as a ‘smoke alarm'. The SHMI is an indication of whether individual trusts are conforming to the national baseline of hospital-related mortality. Mortality within a trust is described as either ‘as expected', ‘lower than expected' or ‘higher than expected'. Trusts whose SHMI value is ‘higher than expected' should follow-up – investigate to identify any underlying causes why this may be and action changes as appropriate. In addition, lessons could be learnt across the NHS from those trusts whose SHMI value is ‘lower than expected'. The SHMI value for each trust is plotted against the trust's expected number of deaths on ‘funnel plots'. If the observed number of deaths falls outside of an expected range the Trust in question will be considered to have a higher or lower SHMI than expected. The range, the extremes of which are called control limits, can be calculated in a variety of ways and are shown on the funnel plots. For the SHMI two options are presented: exact Poisson control limits at a 99.8% level and over dispersion control limits at a 95% level. Who can use SHMI The SHMI can be used locally by individual hospital trusts to assess and investigate their mortality related outcomes. Regulators and commissioning organisations can also use the SHMI to investigate outcomes for Trusts under their jurisdiction. In all of these cases the SHMI should not be used in isolation but in conjunction with other indicators and information from other sources (patient feedback, staff surveys and other such material) that together form a holistic view of Trust outcomes and a fuller overview of how Trust processes are impacting on outcomes. While the public and patients will be interested in the SHMI, is not intended primarily for use by patients or the public. Although this information is in the public domain it has not been specifically tailored to be easily accessible for a patient or public audience.

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Monthly breakdown for government's net reserves, detailing gross reserves and gross liabilities. Source agency: HM Treasury Designation: National Statistics Language: English Alternative title: UK Reserves

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This is the fifth publication of the Summary Hospital-level Mortality Indicator (SHMI). This publication introduces two additional contextual indicators: Provider spells split by deprivation quintile. Deaths split by deprivation quintile. Further details of this change can be found on the methodological changes page, under Indicators. There are now 142 providers being reported on the SHMI compared to 143 for the previous publication. The consolidation of Scarborough and North East Yorkshire Healthcare NHS Trust (RCC) and York Teaching Hospital NHS Foundation Trust (RCB) will be treated as a merger for the purposes of the SHMI publication and therefore these providers will be reported under York Teaching Hospital NHS Foundation Trust (RCB) going forwards. Note: York Teaching Hospital NHS Foundation Trust (RCB) have identified that 399 of their admitted patient care (APC) records have incomplete coverage for diagnosis fields. Caution is advised when interpreting the data for this trust. Further details can be found in the Month 13 HES data quality note on HESonline (external link) Update November 2012: A small error has been detected in the SHMI contextual indicator ‘Deaths split by those occurring in hospital and those occurring outside hospital within 30 days of discharge'. An issue has been identified with the methodology we are using to identify deaths that occur in hospital and deaths that occur outside hospital within 30 days of discharge. On the October 2012 release, this figure will be revised to approximately 74.1 per cent and 25.9 per cent respectively. Changes to previous quarters are similar. A revised methodology specification document will be published with the next release in January 2013.

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Number and percentage of supplier invoices paid in March 2014 within target of 5 working days from Acas

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Success rates for Train to Gain and Other Employer-Based training in England with breakdowns by geography, demographics, and subject area. Train to Gain is learning that is enabled, sponsored, or facilitated by a learner’s employer and funded from the Employer Responsive allocation.

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London Borough of Bexley's Pay Policy statement from 1April 2014 to 31 March 2015

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Information on business expenses incurred by HMRC's Board members.

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Flood Warnings are provided by the constant monitoring of stations and forecasting flooding from rivers or the sea: - A Flood Alert means: Flooding of low lying land and roads is expected. Be aware be prepared watch out! - A Flood Warning means: Flooding of homes and businesses is expected. Act now! - A Severe Flood Warning means: Severe flooding is expected. There is extreme danger to life and property. Act now! - An All Clear will be issued when Flood Alerts or Warnings are no longer in force for this area. Flood Warnings are available on our website and as a Live Feed. The live feed provides a summary of flood warnings (Alert Warning and Severe) that are sent externally. The Flood Warnings Live Feed provides current status update of every Flood Warning Area in England and Wales. This is updated on the FWIS service every minute although it is presented for external users every 15 minutes via the Data Distribution Hub where the XML can be securely downloaded (sFTP feed). You must get a licence from Natural Resources Wales if you wish to use any data from sites in Wales.

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Information on hospitality received by HMRC's Board members.

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Quarterly publication of expenses for Directors General at Department for Business, Innovations and Skills. Includes travel, meetings and hospitality.

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MHRA recruitment exceptions

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Number and percentage of supplier invoices paid in April 2014 within target of 5 working days from Acas

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An annual collection that captures information on the number of adults referred to Social Services and the outcome of the assessment process. Source agency: Health and Social Care Information Centre Designation: National Statistics Language: English Alternative title: Community Care Statistics: Referrals, Assessments and Packages of Care for Adults, England