NHS England: Quality of Patient Experience: percentage compliance with patient experience measures within the Manual for Cancer Services 2004 (This indicator is also included in the Patient Experience section)
Published By Health and Social Care Information Centre
Issued almost 10 years ago
Summary
Description
The NHS Cancer Plan (2000) gave a commitment that all patients with cancer have the right to have their care and treatment discussed at a multidisciplinary team meeting. It is important that such MDTs provide a high level of patient centred care, with this commitment also a key priority of the Cancer Reform Strategy (2007). Compliance with patient experience measures is a composite indicator made up of several peer review measures contained within the Manual for Cancer Services 2004 that act as a proxy for elements of care that patients state are important. It includes provision of a key worker, patient access to members of the MDT, offering a permanent record of consultations to patients, and effective use of patient experience surveys.