Summary

Description

22 December 2011: The number of councils who failed to survey sufficient people indicated in the Editorial Notes and Data Quality annex was reduced from 33 to 32 as it was found that Hackney council did achieve a sufficient number of responses as defined by the survey sample size calculator. Their marking in the annex tables indicating they had refused to do this was also removed. The User Experience Survey Programme operates on an annual basis and is used to target areas of particular interest within Adult Social Services. Opinions are sought over a range of outcome areas to gain an understanding of service users' views rather than measuring quantities of care delivered. This survey is the first of its kind to cover all service users aged 18 and over receiving services funded wholly or in part by Social Services, and aims to learn more about whether or not the services are helping them to live safely and independently in their own home and the impact on their quality of life. The information provided is final and council level excel annex tables for all Councils with Adult Social Services Responsibilities (CASSRs) in England are provided in the accompanying excel annex tables. This publication supersedes the provisional information published in September.