Bronze level automatically awarded GB final

This data has achieved Bronze level on 02 December 2014 which means this data makes a great start at the basics of publishing open data.

TFL Complaints Reports

Summary

Type of release
ongoing release of a series of related datasets

Licence
UK Open Government Licence

Verification
automatically awarded

Release Date
22 September 2012
Modified Date
7 July 2014
Update Frequency
Quarterly
Publishers
Transport for London (TfL)
Keywords
buses, complaints, feedback, transport, underground

Community verification

Other people can verify whether the answers on this certificate are correct.

This certificate is automatically awarded.

Sign in to verify or report this certificate

Description

Publication of first Complaints Report demonstrates increasing [transparency](http://tfl.gov.uk/transparency), a key Mayoral commitment. * The report sets out main areas of customer complaints and steps being taken to address them. The first TfL Complaints Report for 2011/12 was published as part of the Commissioner's report to the TfL board held on 20 September. Complaints rates are stated per 100,000 journeys. Data is broken down by Barclays Cycle Hire, Congestion Charge, Dial-a-Ride, Docklands Light Railway, London Buses, London Overground, London Underground, Oyster, River Services, and Tramlink. Future quarterly reports will be published as part of TfL's Operational and Financial Performance Report. More information about this data can be found in this [TFL press release](http://www.tfl.gov.uk/corporate/media/newscentre/archive/25746.aspx).

General Information

Legal Information

  • This data was

    originally created or generated by its curator Do you think this data is incorrect? Let us know

  • The rights statement is at

    http://data.london.gov.uk/dataset/tfl-complaints-reports Do you think this data is incorrect? Let us know

  • This data is available under

    UK Open Government Licence Do you think this data is incorrect? Let us know

  • The content is available under

    UK Open Government Licence Do you think this data is incorrect? Let us know

  • This data contains

    no data about individuals Do you think this data is incorrect? Let us know

  • There are

    yes, and the rights are all held by the same person or organisation Do you think this data is incorrect? Let us know

Practical Information

  • This data changes

    no Do you think this data is incorrect? Let us know

  • The data appears in this collection

    http://data.london.gov.uk Do you think this data is incorrect? Let us know

Technical Information

Social Information

  • The documentation includes machine-readable data for

    title Do you think this data is incorrect? Let us know

  • The documentation includes machine-readable data for

    description Do you think this data is incorrect? Let us know

  • The documentation includes machine-readable data for

    release frequency Do you think this data is incorrect? Let us know

  • The documentation includes machine-readable data for

    publisher Do you think this data is incorrect? Let us know

  • The documentation includes machine-readable data for

    keyword(s) or tag(s) Do you think this data is incorrect? Let us know

  • The documentation includes machine-readable data for

    distribution(s) Do you think this data is incorrect? Let us know

  • The documentation includes machine-readable data for

    release date Do you think this data is incorrect? Let us know

  • The documentation includes machine-readable data for

    modification date Do you think this data is incorrect? Let us know

Create a certificate

Don't have an account?

Don't worry, you can register later to save your work.

Create an account